Connect to accelerate: why good connectivity is essential for your hospitality business
In today's hospitality industry, a reliable and fast Internet connection is no longer a luxury, but an absolute necessity. Both for the satisfaction of your guests and for the efficiency of your operational processes, a high-performance network is indispensable. Investing in high-quality connectivity therefore translates directly into higher sales and customer satisfaction. Rest assured that you will recoup this investment in no time.
A small hiccup can cause lost sales
Imagine: your cash register refuses service due to a bad Internet connection, the background music drops out or payment terminals work slowly or not at all ... Such failures not only lead to frustration for both staff and guests, but also often have an immediate impact on your turnover and workload. The cause is more often than not - we notice this every day in practice - a poorly functioning network. Large, non-specialist providers claim to have it under control, but in practice problems regularly crop up. And just try getting support and help ...
The fact is that the standard solutions of these providers simply do not cater for the demanding sector. Nevertheless, many entrepreneurs continue to swear by an inadequate network and accept the loss of turnover and powerlessness, while this is not necessary at all.
】 Guests today expect a lot of
In an age of digital connectivity, guests expect effortless access to fast and stable Wi-Fi. A survey shows that 37% of hospitality operators find that customers are more likely to return to an establishment with good and free Wi-Fi. Moreover, a professional guest network offers the opportunity to collect valuable data, such as email addresses, which can be used for targeted marketing campaigns and increasing customer loyalty. Creating a personalized login page with offers and upsell opportunities reinforces the brand experience and drives additional sales. Count out those profits and it's effortless.
Bespoke thinking
Another important aspect you'd better take a moment to consider as a hospitality professional? The security of your network. A cyber attack or a data leak, it will just happen to you. Know that with a professional solution, for example, the cash register system and the guest network remain strictly separated. That way, your company data won't be up for grabs.
Furthermore, the hospitality industry is digitizing rapidly and more and more digital solutions are being developed. There are QR codes, mobile ordering apps and other technologies, all of which benefit from excellent connectivity and a stable and powerful network. But even less visible items, such as smart thermostats, lighting systems and cooling systems, are today connected to the network and a management system. And you think you can get by smoothly with a standard home solution?
Choose professional support
There is a growing realization that good connectivity makes a world of difference. If you choose a specialist like Amplr, you not only enjoy an "unbreakable" Internet, keeping your systems operational at all times, you also ensure uniformity if you have multiple sites, saving you quite a bit of money. A user-friendly dashboard allows you to manage your network efficiently, even if you are not a specialist. What's more, you can count on 7/7 support. No, not by a call center in a far-off foreign country, but by an in-house employee who knows the needs of the hospitality industry inside out.
Want to know where Amplr makes a difference, why investing in connectivity pays off and how to future-proof your hospitality business? Contact us and we'll be happy to explain more and/or give you a demo.