Panos
Panos is a well-known Belgian sandwich store that stands out for its offering of freshly prepared sandwiches and delicacies. With a long presence in the market and a commitment to quality, Panos has become a trusted and respected brand in the Belgian food industry. With more than 80 Panos City stores across the country, Panos is committed to delivering the same high-quality experience to everyone, wherever you are.
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Challenges
With shop of the future, Panos wants to prepare its locations for the digital future. Migrating from the classic POS to a more scalable solution (Lightspeed K-series). Integrating delivery platforms is also part of this story.
With this transition also comes a heavy reliance on a high-performance network that is up and running 24/7. That is, excellent wifi and a backup for when the fixed connection does fail.
Solutions
To successfully meet this challenge, we decided to upgrade the entire local network (LAN and WiFi) with hardware from TP-Link and Peplink. This combination allows us to set up a 4G/5G backup for the POS network. Separating the network allows us to give priority to all POS devices.
We also implemented our guest Wi-Fi solution with its own captive portal for Panos. This allows them to gain insight into their guests and link with their CRM. Of course, the real power is in our amplr.cloud platform. Through this platform, they have an overview of all their locations and gain insight into the networks.
Moreover, they can configure the network via amplr.cloud and give access to partners to do so. Lightspeed was thus able to complete their installation without the intervention of a network party in just 45 minutes per location! Thanks to amplr.cloud, we were able to reduce the number of on-site technical visits by as much as 90%, as problems are identified faster and, in almost all cases, resolved remotely.
Solutions used
